Frequently Asked Questions

Have questions? We have answers!

  • WHAT IS THE COMPANY ARC MINE?
    ARC MINE is an innovative infrastructure company specializing in cryptocurrency mining. We offer professional hosting services for mining equipment, providing our clients with a selection of cryptocurrencies and daily profits.
  • HOW TO START EARNING?
    To begin earning, simply click on the "Registration" button on our platform and fill in the required information for successful registration. Then, proceed to the "Mining" tab and set your desired mining percentage for the cryptocurrency of your choice.
  • CAN I CREATE MULTIPLE ACCOUNTS?
    Each user is permitted to have only one account. Violation of this rule may result in the suspension of the user's account by the administration without further explanation.
  • HOW MUCH CAN I EARN WITH ARC MINE?
    With ARC MINE, you can earn between 2% to 6% of your deposit amount daily, along with referral bonuses.
  • WHAT IS A LEVEL AND HOW CAN I INCREASE IT?
    ARC MINE utilizes a multi-level marketing strategy based on energy levels. As users purchase more mining power, their energy level increases, leading to higher profitability. Starting with a 2% daily profit, users can potentially increase it up to 6% per day with additional mining power.
  • HOW TO CALCULATE YOUR PROFITS?
    Our profitability calculator helps estimate your potential earnings. Simply input your investment amount and equipment usage period, and the calculator will project your profit.
  • WHICH PAYMENT SYSTEMS CAN BE USED ON ARC MINE?
    We support various payment systems including Litecoin, Stellar, Dogecoin, Zcash, Bitcoin, Bitcoin Cash, Dash, Tron, Ethereum, Ripple, and USDT trc20.
  • HOW DO I TOP UP MY BALANCE?
    To add funds to your balance, log in to your account, navigate to the "Deposit" page, select your preferred payment system, and follow the instructions provided. Once deposited, funds will be automatically converted to Vh/s.
  • HOW TO PURCHASE MINING POWER?
    To initiate mining, log in to your account, visit the "Mining" page, choose your desired cryptocurrency, and adjust the power slider to your preference. You can allocate 100% of the power to mine one cryptocurrency or distribute it among multiple cryptocurrencies.
  • IF I CLOSE THE SITE, WILL MINING STOP?
    Mining power operates independently in our mining farm, unaffected by user devices or website status. Closing the site or turning off your device will not impact the mining process.
  • HOW TO WITHDRAW PROFITS TO MY WALLET?
    To withdraw funds, log in to your account, access the "Withdraw" page, select the payment system, specify the withdrawal amount, and confirm the withdrawal request. Please ensure accuracy as there are minimum withdrawal amounts.
  • WHAT IS THE MINIMUM WITHDRAWAL AMOUNT?
    - TRON: 10
    - Litecoin: 0.15
    - Dogecoin: 75
    - Bitcoin: 0.005
    - BCH (Bitcoin Cash): 0.1
    - Dash: 0.3
    - Ripple: 20
    - Ethereum: 0.1
    - Binance Coin: 0.05
    - USDT: 10
  • IS THERE A DEADLINE FOR PURCHASED POWER?
    The purchased mining power operates continuously without a deadline.
  • HOW LONG DOES IT TAKE TO PROCESS WITHDRAWAL REQUESTS?
    Withdrawal requests are processed manually by our team and typically take up to 30 minutes. However, processing time may vary depending on request volume, taking up to 48 hours in some cases.
  • WHAT IF I PROVIDED THE WRONG WALLET ADDRESS FOR WITHDRAWAL?
    If you provided an incorrect wallet address or selected the wrong payment system for withdrawal, contact our support team immediately to request cancellation of the withdrawal. Once processed and funds are sent, they cannot be retrieved.
  • ACCOUNT SUSPENSION CONDITIONS
    ARC MINE prioritizes user data protection and website security. Account suspension may occur due to attempts to collect personal information, hacking, misuse of the affiliate program, unauthorized access, artificial manipulation of partner numbers, or any form of insult towards the administration or users.